GDPR Statement

The EU General Data Protection Regulation (GDPR) replaces the 1995 EU Data Protection Act. GDPR legislation is designed to strengthen the rights that EU individuals have over their data and create uniform data protection laws across Europe.

‘Personal data’ means “any information relating to an identified or identifiable natural person”. Deltec International Courier Ltd processes the following relevant and appropriate personal data of its customers; name and address details, place of residence, email address, parcel details, signature of delivery, consignee deposit authorisation, delivery data, points of time and cash on delivery payments.

At Deltec International Courier Ltd, we strive to deliver an excellent customer experience, earning the trust of hundreds of thousands of users globally. We will continue to make additional required operational changes resulting from the new legislation. Deltec International Courier Ltd will keep our clients, partners and regulatory authorities informed throughout this process.

Personal Data Protection

Deltec International Courier Ltd collects and processes your data in relation to its internet portals and acts in compliance with applicable laws on data protection in Europe and the Rest of World.

Data is protected on highly secured servers and encrypted using industry standards.

Deltec International Courier Ltd currently uses a market leader in secure information destruction. Their data security processes ensure compliance with Data Protection legislation and function under best practice guidelines in an efficient, environmentally friendly and cost-effective way.

Any employee personal data is processed in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures.


The Deltec International Courier Ltd will be regarded as ‘Co-controllers’ concerning internet portals, applications for customers and consignees (to view a list of Co-controllers, please visit

The  SkyNet  Network  may  transmit  your  personal  data  to  third  parties  (processors).  Should  such companies  be located outside the EU, Deltec International Courier Ltd shall ensure  the protection of your personal data in accordance  with  the  relevant  legislation  by  means  of  the  Deltec International Courier Ltd  Data  Privacy  Policy  or  other appropriate measures.

Contractual & Legitimate Interest

Deltec International Courier Ltd and the consignor agree that the Deltec International Courier Ltd will deliver customers parcels to its consignees. Deltec International Courier Ltd only collects, processes and utilises personal data to the extent which is necessary to establish, maintain and terminate a contractual relationship which was established in order to supply transportation services in accordance with the International Carriage of Goods by Road (CMR) Convention.

We are obligated to store the confirmations of receipt of all consignments and processing operations necessary in order to perform the contract.

Retention Period

Deltec International Courier Ltd retains personal data required for the delivery of parcels, both domestic and international. To comply with legal requirements this data is archived securely for up to 7 years.

Disclosure of Personal data

At Deltec International Courier Ltd, we are committed to protecting and respecting the privacy of individuals and take our obligations under data protection legislation seriously. Our warehouse operates on a Known Agent status and we adhere to the CAA (Civil Aviation Authority) Regulation.

Personal data will be solely used for the purpose of delivery or returns. Deltec International Courier Ltd does provide personal data to the partners within the Deltec International Courier Ltd, as well as third party carriers and other processors to the benefit of the service performance.

Direct Marketing & Subject Access Requests

As far as their consent was given, Deltec International Courier Ltd will inform its customers about news and product information. Their personal data, including email address, will be used for Deltec International Courier Ltd’s marketing purposes. This consent (opt-in) can always be revoked by contacting SkyNet at

For rectification, erasure, restriction, transmission of data and objection please email the above address.

You can download the Subject Access Request Form  by clicking on the links below:

For PDF version: SAR subject-access-request-form MAY 2018

For MS Word version: SAR subject-access-request-form MAY 2018




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